We offer free shipping for all orders shipped within the continental United States. When you select our free shipping your package will be sent via US Postal Service, UPS, FedEx, or Ontrac.
Our free shipping ground shipments generally take 2-10 business days for delivery depending on your destination.
For an additional charge, you may choose a specific shipping method when placing your order.
Orders shipped to Alaska, Hawaii, Puerto Rico, Mariana Islands, and the US Virgin Islands addresses will be charged a flat shipping rate of $5. Orders which contain individual items that weigh over 2.5 lbs. (shipping weight) may be subject to a shipping surcharge to these locations. Shipments sent to these locations are sent via US Postal Service Priority Mail.
Orders shipped to APO and FPO addresses are charged a flat shipping rate of $5. For security reasons, these packages do not receive tracking numbers. All packages sent to APO and FPO addresses are sent via United States Postal Service.
If a package is returned after 3 delivery attempts, returned due to an incorrect/incomplete address, or refused at delivery, you will be refunded for the total amount of the order less shipping charges when applicable and less a re-stocking fee of 15% of the total order amount.
Please note that we ship Monday through Friday, excluding US Government holidays.
Refrigerated items are kept in the refrigerator until they are ready to be shipped. After the items are in transit, they are susceptible to shipping temperatures. Ice packs can be added to your shipment for a fee of $5.00. We recommend selecting expedited shipping methods when purchasing refrigerated products.
We strive to make sure the products we sell meet the highest quality and environmental standards. However, consumer product regulations in the state of California are evolving away from standard practices in other states and countries, and away from federal FDA guidelines and regulations.
In order to ship this product to a CA address, we are required by CA law to inform you:
California Residents Prop 65 WARNING: This product contains a substance known to the State of California to cause birth defects or other reproductive harm. If you have any questions, please contact the manufacturer of this product or Healthy Planet Shopping.
Currently, we do not offer shipping outside the US.
When your order ships, you will also be sent a package tracking number with instructions on how to track your package. If you do not receive an email confirmation please contact our Customer Service department or send an email to firstname.lastname@example.org